Privacy Policy | Cappadocia Now

1. Data Controller

Cappadocia Now ("we", "our", or "us") is the data controller responsible for your personal data. Our registered address is Cavusin/Avanos, Cappadocia Region, Nevsehir, Turkey. Contact: info@cappadocianow.com.

2. Data We Collect

We collect the following categories of personal data:

Contact information: name, email address, phone number (when you contact us via our contact form or WhatsApp)
Technical data: IP address, browser type, device information, operating system, and referring URLs
Usage data: pages visited, time spent on pages, click patterns, and interaction with our content
Cookies and tracking data: as described in our Cookie section below

3. Purpose of Processing

We process your personal data for the following purposes:

To provide, maintain, and improve our website and services
To respond to your inquiries and communicate with you
To analyze website usage and user behavior to enhance user experience
To comply with legal obligations under Turkish and EU law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. These include:

Essential cookies: required for the website to function properly (e.g., language preference, cookie consent)
Analytics cookies: Google Analytics to understand how visitors interact with our website
Third-party cookies: Cloudflare for security and performance optimization

You can manage your cookie preferences through the cookie consent banner on our website or by adjusting your browser settings.

5. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics (Google LLC): collects website usage data. Google's privacy policy: https://policies.google.com/privacy
Cloudflare (Cloudflare, Inc.): provides CDN and security services. Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/
Supabase (Supabase Inc.): database and backend services. Supabase's privacy policy: https://supabase.com/privacy

6. Data Sharing and Transfer

We do not sell your personal data. We may share your data with trusted third-party service providers (listed above) solely for the purposes described in this policy. Your data may be transferred to servers located outside Turkey. We ensure appropriate safeguards are in place for any international transfers.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy. Analytics data is retained for 14 months. Contact form data is retained for 24 months unless you request earlier deletion. After the retention period, your data is securely deleted or anonymized.

8. Your Rights

Under GDPR (Articles 13-21), you have the following rights:

Under KVKK (Article 11), you have the following rights:

Right of access: request a copy of your personal data
Right to rectification: correct inaccurate or incomplete data
Right to erasure ("right to be forgotten"): request deletion of your data
Right to restrict processing: limit how we use your data
Right to data portability: receive your data in a machine-readable format
Right to object: object to processing based on legitimate interests
Right to withdraw consent: withdraw consent at any time where processing is based on consent
Right to lodge a complaint: file a complaint with a supervisory authority

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

10. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@cappadocianow.com

Address: Cavusin/Avanos, Cappadocia Region, Nevsehir, Turkey

Website: https://cappadocianow.com